If you have to withdraw from any Monster Racing Ltd event, this is our Withdrawal Policy: From the moment we begin to organise an event, we start to incur costs. Your entry fee is invested into the cost of staging the event; hiring facilities, hiring and buying equipment, registering with the British Triathlon Association, the UK Athletics Association and all the other event authorities.
Organising any event requires a considerable amount of forward planning, risk and expense. Once you pay your entry fee that money is invested and with it Monster Racing aims to provide you with a high quality race. If we don't supply a race you get your money back. However, if you elect to pull out, for whatever reason that is beyond our control and is your choice we will not be able to issue a refund.
We can however be sympathetic to a certain extent and providing you make your case for having to withdraw we can appreciate that life sometimes takes a different turn and therefore providing you give us enough notice, we are prepared to let you nominate a friend/colleague/team mate to take your place (4 weeks notice required for competitor name changes).
Alternatively, we can give you a portion of your entry fee back. This will be given to you in the form of a credit voucher that you can use to offset the cost of any other Monster Racing event (see below).
Providing you follow these instructions, you will be issued with some sort of credit and we will guarantee you a place in next year’s race as long as you apply before the published closing date and pay the appropriate balance on top of your credit voucher to make up the full race fee.
1. Notify Monster Racing Ltd by email – withdrawal@monsterracing.net
2. Include all of your details so that we can process your credit request efficiently.
3. Date of withdrawal is the day the email is received.
If the organisers are forced to cancel the event for reasons beyond their control, competitors will be given the option to enter the same race which will be rescheduled to a date as close to the original date as possible. Alternatively they will be offered a full race credit to be used in future Monster Racing events.
Race Credit Terms:
Credits will be issued after the entered Monster Racing Event as follows:-
* Notification date-marked 61 days or more before the event -- 75% credit
* Notification date-marked 29 to 60 days before event -- 50% credit
* Notification date-marked less than 29 days before event -- nil credit
